Fatshimetry
When you’re leading a team at a fintech startup and looking to boost productivity, it’s essential to take a step back to evaluate the different strategies you’ve implemented. In a letter to Fatshimetrie, our reader Peter shares his experience managing a team of nine people selling point-of-sale (POS) terminals. Despite his efforts, he fails to achieve the expected results and feels incompetent as a leader.
One of the first avenues to explore is to understand whether the current team is made up of the right people. Sometimes it’s necessary to face reality and admit that some team members just aren’t right for the job. In this case, it may be wise to initiate a recruitment process to find profiles more in line with the company’s expectations.
At the same time, it is essential to work on the motivation and involvement of the team. Online training courses dedicated to sales can be an effective solution for strengthening everyone’s skills. By implementing rewards and recognition such as the title of best seller of the month or of the week, you create an environment conducive to healthy competition and individual and collective motivation.
As a manager, it is essential to play the role of guide and evaluator. You must be able to distinguish between supporting your employees and objectively evaluating their performance. It may be beneficial to reevaluate your approach and adopt a position more focused on evaluating results, while remaining attentive to each person’s needs and motivations.
In conclusion, to motivate and stimulate a team, it is essential to find the right balance between implementing training and rewards, and monitoring the performance of each member. By identifying the motivation levers adapted to your team, you will be able to strengthen the cohesion and efficiency of your colleagues, while asserting yourself as an inspiring and competent manager.