In an ever-changing world where remote working and hybrid models are growing, effective communication between managers and their teams is becoming a determining factor for business success and sustainability. While technology offers innovative tools for working remotely, it also comes with risks such as employee isolation. A recent study from the University of Colorado highlights that many employees feel less engaged and exhausted at work, which could lead to burnout.
To counter these negative consequences, managers must demonstrate soft skills: the ability to communicate with employees, address potential problems and build better relationships by offering support and flexible working hours. Soft skills encompass soft skills such as effective communication, collaboration, adaptability and problem solving. It’s about building relationships with diverse personalities, resolving conflicts and above all listening carefully to others.
Dr Jane Usher, Head of Academic Business School at Milpark Education, highlights the importance of business leaders regularly taking the pulse of their teams, not only in relation to project progress, but also their well-being and any obstacles encountered. This ability to engage in supportive and open dialogue requires confidence and vulnerability, hence many MBA programs’ emphasis on communication skills and self-control.
In 2023, a survey of more than 900 global corporate recruiters conducted by the Graduate Management Admission Council found that 61% consider interpersonal skills to be most important for business graduates. Today, companies place increasing importance on the social skills of leaders, favoring communication and human relations skills.
In an ever-changing world of work, where productivity relies on effective communication, social skills become crucial. Complex and demanding professional environments require leaders who can interact constructively with their teams and stakeholders. By enrolling in an MBA program, many professionals seek to acquire the soft skills essential to effectively manage multicultural and diverse teams.
At Milpark Education, we believe that the MBA experience is more than acquiring technical knowledge, it is also a personal transformation. Students learn to maximize their potential, recognize and overcome their weaknesses, and develop holistic leadership skills. Being an effective leader is not limited to operational capabilities, but also requires excellent communication, team motivation and the ability to collaborate constructively.
Ultimately, as leadership expert Simon Sinek points out, leadership is a team sport. Success in a leadership role requires cooperation and recognition that success cannot be achieved alone. By investing in the development of interpersonal and communication skills, businesses and leaders can create more collaborative, resilient and thriving work environments.