Title: Congo Airways temporarily suspends its activities to ensure the safety of its passengers
Introduction :
In an official press release, the airline Congo Airways announced the temporary suspension of its activities from September 11, 2023 in order to guarantee the safety of its passengers. This decision comes as part of the reorganization of the company’s operating tools in compliance with the standards of the African Air Transport Association (PIATA) of which it is a part, as well as its IOSA certifications. Congo Airways would like to express its apologies to its customers for any inconvenience caused by this interruption.
Reorganization for service efficiency:
In order to improve the efficiency of its services, Congo Airways has taken the decision to temporarily suspend its operations. This reorganization will allow the company to implement additional measures aimed at ensuring the safety of passengers. Congo Airways thus affirms its commitment to customer satisfaction and is actively working to minimize the inconvenience linked to this interruption.
Thanks to the Congolese government:
Congo Airways would like to express its gratitude to the President of the Democratic Republic of Congo, Félix Antoine Tshisekedi Tshilombo, for his support in this situation. During the 111th meeting of the Council of Ministers, the President gave the instruction to make available the necessary funds for the continued operations of the airline. This decision demonstrates the importance given by the Congolese government to the development of air transport and passenger safety.
Resumption of upcoming operations:
Congo Airways wants to be reassuring by announcing that this temporary suspension will only last a short time. The airline stands ready to inform the public as soon as the date for resumption of operations is set. In the meantime, Congo Airways provides its customers with its Call center, reachable at +243 81 55 55 869, to answer all questions and concerns.
Conclusion :
Passenger safety being Congo Airways’ priority, the airline has decided to temporarily suspend its activities to reorganize its operating tools. This measure aims to improve the efficiency of services and ensure customer satisfaction. Operations are expected to resume in the near future and Congo Airways remains available via its Call center to answer all questions and concerns from its customers.