Travel difficulties in Mbuji-Mayi: a worrying situation for passengers
Booking a flight can sometimes be a real obstacle course, especially when the influx of travelers exceeds the capacity of the airlines. This is what is currently happening in Mbuji-Mayi, in the province of Kasai-Oriental, where many passengers encounter obstacles to find a seat on planes.
The African Aviation Companies (CAA) and Congo Airways, which operate on this airline, are currently overwhelmed by demand. In front of the check-in hall, a list with the codes of travelers disembarked by the CAA is displayed, causing some commotion among the passengers.
Testimonials from travelers reveal frustrating and disconcerting situations. Some have been denied boarding despite the presence of the date of their flight on their ticket. Others were informed at the last moment that their trip was postponed without justified reason. These disruptions in flight schedules cause many inconveniences for travelers, especially those who have purchased tickets for important appointments or special events.
The reasons for these difficulties lie, according to some observers, in the large number of holidaymakers and electoral candidates in the region. Indeed, many candidates for national deputies as well as vacationers from Kinshasa and other regions travel to Mbuji-Mayi, thus contributing to a significant increase in demand for flights.
Faced with this situation, many travelers are calling on airlines to increase the number of rotations to facilitate travel. They believe that a single company in transit is not enough to meet the growing demand from passengers, especially during the school holiday period.
It is therefore essential that airlines take measures to resolve these problems and provide better service to travellers. By increasing the number of flights and improving communication with passengers, airlines can ensure a smoother and less stressful travel experience.
In conclusion, travel difficulties in Mbuji-Mayi are of concern for passengers who find themselves facing flight delays and cancellations. It is essential that airlines take action to meet growing demand and ensure quality service to their customers