Title: Kinshasa students demand improved Trans Academia services
Introduction :
Public transport is a major issue for many students in Kinshasa. In this lively and dynamic city, students from the public sector who use the services of Trans Academia complain about the lack of punctuality, the complexity of controls and the cumbersomeness of this public service. These problems lead to frequent delays and late arrivals to classes. Students are expressing their frustration and calling for an improvement in Trans Academia’s services.
Frequent delays and late arrivals to classes:
According to student testimonies, delays have become commonplace in the Mbudi-Ifasic, Mikondo-Ifasic, Matete-Isp and Pascal-Isp lines. Some students claim to arrive in Ward 1 in time to wait for the bus for an hour before it arrives. This leads to considerable delays and late arrivals to classes. Students deplore this situation, which affects their attendance and academic success.
Complexity of controls and heaviness of the public service:
In addition to the delays, students also complain about the complexity of the controls and the cumbersome public service of Trans Academia. Some students mentioned difficulties in understanding subscription validation procedures, which leads to additional obstacles when traveling. Moreover, the lack of available buses adds to the frustration of students, who are sometimes forced to fall back on other less reliable means of transport.
Trans Academia service improvement request:
Faced with these recurring problems, students are asking Trans Academia managers to make significant improvements to their services. They call for an increase in the number of buses to meet growing user demand and for improved punctuality of timetables. Students also want simplified control procedures and better monitoring of subscriptions. By doing this, Trans Academia would be able to guarantee more efficient and comfortable travel for students in Kinshasa.
Conclusion :
Students in Kinshasa face persistent issues with Trans Academia services. Frequent delays, the complexity of controls and the heaviness of the public service weigh on their daily lives and compromise their academic attendance. The students are calling for improved services, particularly in terms of punctuality, ease of use and availability of buses. By meeting these demands, Trans Academia could help provide better quality public transport and make life easier for students in Kinshasa