Most recently, Bunia airport in Ituri experienced a significant reduction in air traffic due to rehabilitation and widening works on its runway, undertaken by the Mont Gabaon company. This situation has caused a series of disruptions for airlines operating in the region, affecting flights and the passengers who use them.
Some airlines have been forced to withdraw their large aircraft from circulation, opting instead for smaller aircraft while waiting for the work to be completed. This adaptation has had repercussions on the organization of flights, sometimes causing delicate situations for travelers. It is not uncommon for some passengers to find themselves disembarked due to a lack of available seats on board, which can lead to frustration and tensions with airline staff.
The incident that occurred last Sunday with about ten passengers from the Mont Gabaon company is indicative of this situation. These travelers were forced to remain on the ground due to the lack of available seats, forcing them to incur additional costs for their accommodation and food on site. They have rightly expressed their discontent, highlighting the financial and logistical inconvenience that this implies when a trip does not go as planned.
The rehabilitation works of the runway at Bunia airport are proving to be essential to ensure flight safety and the quality of air operations in the region. Currently, only part of the runway is operational, thus limiting the landing of large aircraft. This complex situation forces airlines to adapt by using smaller aircraft, which directly impacts transport capacities and the services offered to passengers.
Passengers frustrated by these inconveniences are entitled to request compensation for the damages suffered, in particular with regard to the reimbursement of costs incurred and the coverage of additional expenses caused by flight delays or cancellations. It is essential that airlines and airport authorities take these legitimate concerns into consideration and seek solutions to improve the management of this transition period.
Pending the completion of the works scheduled for 26 February 2025, it is essential that passengers affected by these disruptions are informed in good time of changes and adjustments to flight schedules. Supporting measures should also be put in place to ensure the comfort and satisfaction of travellers during this delicate period..
In conclusion, the reduction in air traffic at Bunia airport due to the runway rehabilitation works raises logistical and organizational challenges for airlines and passengers. It appears crucial to find a balance between the safety requirements related to the works and the legitimate expectations of travelers in terms of quality of service. This complex situation requires proactive and transparent management, as well as effective communication to ensure an optimal travel experience for all stakeholders involved.