Fatshimetrie: The challenges of civil servants in the Democratic Republic of Congo
Compliance with working hours, a major challenge for civil servants in the Democratic Republic of Congo, is at the heart of the concerns of the authorities in charge of the Civil Service. Indeed, since the implementation of the new service schedule requiring agents to start their work day at 8:00 a.m. and end it at 4:00 p.m., many obstacles stand in the way of these dedicated workers.
Among the main obstacles mentioned by civil servants is the issue of transport. Indeed, many of them encounter difficulties in getting to their place of work due to traffic jams and the lack of adequate road infrastructure. This situation highlights the need to improve the travel conditions of workers, in order to enable them to respect the established service hours.
Furthermore, office congestion is another major problem faced by civil servants. With the massive influx of workers now arriving on time, the workspace is quickly becoming restricted, thus compromising the comfort and efficiency of government employees. It therefore appears essential to find solutions to this problem of spatial organization to guarantee optimal working conditions.
Testimonies collected in the field reveal a certain reluctance among civil servants to strictly comply with the new service hours. Some point to transport constraints, while others highlight the lack of suitable infrastructure. In this context, it appears crucial to initiate an in-depth reflection on how to best support government employees in this transition to greater time rigor.
Finally, the implementation of this new regulation aims to strengthen discipline, productivity and efficiency within the public administration. By cleaning up human resources and promoting a more equitable distribution of tasks, it contributes to establishing a healthier working environment that is conducive to development. This is a first step towards modernizing the Civil Service and enhancing the work of civil servants.
Ultimately, the implementation of this new service schedule presents both challenges and opportunities for civil servants in the Democratic Republic of Congo. By reconciling strict working hours and improving working conditions, it is possible to ensure a more efficient public administration that serves the general interest.