Consumer protection in the Democratic Republic of Congo (DRC) is a crucial issue that deserves special attention. Me Dieudonné Tshibuabua Mbuyi, Vice-President of the Research and Information Center for Consumer Protection in the DRC, underlines the importance of guaranteeing the safety and rights of consumers in an environment where they are often left to their own devices.
In a country where businesses operate to make profits, it is essential that the state strengthens its control over the quality and prices of products and services offered on the market. Consumer protection rules must be strictly enforced, and companies that violate them must be punished. It is crucial to prevent abusive commercial practices and illicit agreements that could harm consumers.
Me Dieudonné Tshibuabua Mbuyi therefore raises an essential point: the need to put in place effective measures to protect consumers in the DRC. It is crucial that authorities ensure that consumers’ rights are respected and that they can purchase products and services with complete confidence.
In conclusion, consumer protection in the DRC is a major issue that requires concerted action from authorities, businesses and civil society. Ensuring transparency, quality and safety of products and services is essential to ensure the well-being of consumers in the country.