The merger between the Banque Commerciale du Congo (BCDC) and the EquityBank group has had numerous consequences for the employees and customers of the two Congolese banks. During the IT merger process, delays were noted in the processing of customer files, which led to a wave of complaints from customers. Additionally, employees have faced retentions without reasons or explanations, leading to a cascade of resignations in recent months.
The source of this problematic situation lies in the behavior of the Equity group, which forced the union delegation to denounce the collective agreement of the former BCDC, before the merger. This created obstacles for employees of the former Equity subsidiary, who expected to benefit from the benefits provided for in the collective agreement. Problems such as the blocking of the bonus for the year 2020 for management executives of the ex-BCDC, the non-liquidation of leave pay for the year 2021 and the blocking of benefits such as gifts, Acting bonuses and hazard pay were reported.
In addition, salary increases and promotions approved by the bank’s general manager, but blocked by the group without valid explanation, were also mentioned. This situation led to a standoff between the union and the employer regarding the payment of the bonus for the 2022 financial year, in accordance with the collective agreement. Despite an amicable arrangement planned for the payment of the bonus, the group’s boss opposed this agreement, once again creating a climate of uncertainty for employees.
Employees of BCDC and the former EquityBank subsidiary are closely monitoring developments and are turning to the union delegation for answers. It remains to be seen whether the case will be brought before the labor inspectorate again and what will happen next. One thing is certain, this merger and the problems that arise from it face resistance from employees and a desire to defend their rights.
In conclusion, the merger between BCDC and the EquityBank group has created many difficulties for employees and customers of the two Congolese banks. Delays in processing customer files, retentions without explanation and blocking of benefits provided for in the collective agreement have created a climate of uncertainty and discontent among staff. The situation remains to be monitored and the next steps will be decisive for the future of these employees and the relationship between the two banking entities.