The following article is about the difficulties encountered by many passengers in Mbuji-Mayi to find seats on planes. The airlines operating on this route, Compagnie Africaine d’Aviation (CAA) and Congo Airways, are overwhelmed by the influx of travellers.
On the Mbuji-Mayi airport side, the situation is chaotic. Travelers face flight delays and cancellations without clear justification. Some passengers complain of having to wait several hours at the check-in counter before learning that their flight has been postponed until the next day, even though they had purchased their ticket for the current day. This situation creates frustration and misunderstanding among travellers.
Several reasons have been put forward to explain these problems. On the one hand, the school vacation period leads to an influx of travelers who go to Mbuji-Mayi for various reasons, including holidays or postulations for political positions. On the other hand, there seems to be a lack of flight rotation, with only one aircraft transiting this route. Some travelers are therefore asking companies to increase the number of flights in order to facilitate their travel.
This situation highlights the need for airlines to adapt to the growing demand of travelers and to ensure better flight management. It is essential to provide clear and precise information to passengers, as well as to take into account the constraints linked to the holiday period and political events.
In conclusion, passengers in Mbuji-Mayi face difficulties in finding seats on planes due to various factors, such as the influx of travelers during school holidays and political postulations. It is therefore important that airlines take steps to improve flight management and ensure a better travel experience for their customers