With the growing threat of bank fraud, it is essential to be prepared and know how to quickly block your Access Bank account if fraud is suspected. Acting quickly is the key to protecting your funds and avoiding financial loss.
1. Act quickly
As soon as you suspect unauthorized activity on your Access Bank account, it is imperative that you act immediately. By blocking your account quickly, you limit the risks of unauthorized access to your funds.
2. Use USSD code
Access Bank makes it much easier for its customers by offering the possibility of blocking their account without the need for an internet connection, using a USSD code.
Simply dial *901*911# from any mobile phone.
Follow the instructions to enter your account phone number and USSD bank PIN to confirm the block.
This method instantly blocks access to your account, preventing any transactions until you unblock it.
3. Contact customer service
If you prefer a more personal contact or need additional assistance, contacting Access Bank customer service is a preferred option.
Call the Access Bank customer service hotline at 0700CallAccess (07003000000, 01-2802500, 01-2712005-7), available 24/7.
You can also send an email to [email protected] explaining your situation.
For those more active on social media, sending a direct message to Access Bank’s official Twitter or Facebook account can also get you the help you need.
When contacting customer service, be prepared to provide necessary details like your account number and personal information to verify your identity. This ensures that only you can authorize your account to be blocked.
4. Go to an agency
If you are near an Access Bank branch, you can also secure your account by visiting in person. Speak to a customer service representative and request to have your account blocked if you suspect fraud or loss of your banking tools. Remember to present a valid ID for verification.
Blocking your withdrawal card
If your ATM card is lost or stolen, it is crucial to block it immediately. You can do this via:
USSD code *901# allows you to block your ATM card anywhere, anytime.
The Access Bank mobile app also offers a feature to block your ATM card directly from your phone.
Calling customer service or going to a branch also works to block your ATM card.
After blocking your account
Once your account is blocked, you may consider visiting an Access Bank branch with valid identification and, if applicable, a police report. Speak to a representative about your situation and discuss next steps, whether that’s unblocking your account, getting a new ATM card, or strengthening your account security.
Keep your account safe
Preventing unauthorized access is essential for financial security. Be sure to keep your banking information confidential, monitor your account activity regularly, and use Access Bank security features like SMS alerts and online security settings.
Whether you choose to use the USSD code, contact customer service or visit a branch, acting quickly is crucial. Your financial security is essential, and Access Bank provides you with the tools necessary to protect your account. Stay vigilant, act quickly in suspicious circumstances, and make sure your hard-earned money stays safe.