### Rumors of concern: General-Major Mujinga and the communication strategy in times of crisis
On February 20, 2025, a press release published by General Major Timothée Mujinga, commander of the 31ᵉ Military Region, aroused renewed interest in the security situation of the Tshopo province, particularly in Kisangani. In response to the dissemination of rumors concerning a possible presence of M23 rebels, General Major called on the inhabitants to remain calm, stressing the commitment of the armed forces of the Democratic Republic of Congo (FARDC) and the Congolese National Police (PNC) to maintain order and ensure safety.
#### The reaction to disinformation
The importance of communication in times of crisis cannot be underestimated, especially in a context where disinformation can quickly spread through social networks. In similar situations, history has shown that unfounded rumors can not only cause a climate of fear, but also darken the efforts of the authorities in security management. General-Major’s response, which urges vigilance and reporting from any suspicious movement, is an approach that aims to establish proactive cooperation between the security forces and the community.
This phenomenon is not unique to the DRC. For example, last year in Ukraine, the spread of false information on military actions exacerbated tensions and caused panic movements among the populations. Experience in information management in times of crisis is crucial to avoid more serious consequences.
### Mobilization of security forces
The explicit name of the security forces, such as PNC and FARDC, in the communication of General-Major is strategic. In a society immune to distrust to the authorities, it is vital to remind the population that these institutions are on alert and ready to protect civilians. This strengthens the links between the population and the police, which, in turn, must show transparency and efficiency in their interventions to maintain public confidence.
In addition to this police and military mobilization, initiatives to raise awareness of the importance of clear and verifiable communication must be encouraged. Campaigns to educate the population on the verification of facts can serve as a rampart against disinformation.
#### Socio-political impact of rumors
In the Congolese context, where instability and conflicts have permanently marked social and political life, this type of declaration is of particular importance. The M23, as an armed group having already caused serious repercussions on peace and security, is often mentioned as an omnipresent threat. The concern of citizens in the face of a situation of political and economic vulnerability fuels a vicious circle which can be difficult to break.
Rumors, by their nature, exploit the anxieties and uncertainties of citizens. It is therefore fundamental to understand that the issues go beyond the simple presence of armed groups; They also relate to the perception of the state and its effectiveness to guarantee security. The way in which the authorities respond to these rumors can influence the general mood of the country and affect not only local stability, but also the confidence of foreign investors.
#### Conclusion
The response of General Major Timothée Mujinga to the possibility of a return from M23 to Kisangani provides light on the challenges that the country faces. In a world where information circulates at the speed of light, it is imperative that the authorities adopt a proactive approach in the management of crisis communication. By encouraging vigilance and cooperation between the population and the security forces, and by attacking the real and perceived concerns of citizens, the DRC can hope to reverse the disturbing trend of rumors and promote a lasting climate of peace.
Thus, if the situation in Tshopo calls for attention, it also underlines the urgency of a collective reflection on security, communication and citizen engagement in a broader process of building a sustainable society.