The land and air transport sector is experiencing turmoil in Benin, with the suspension of the VTC operator Yango and the regularization requirements imposed on Gozem. This decision has sparked strong reactions among users and highlighted the issues related to passenger safety.
The immediate suspension of Yango was decided by the Land Transport Directorate, thus ending its activities on Beninese territory. The authorities highlighted several shortcomings of the operator, including the lack of administrative formalities and transparency regarding its management. This situation has raised questions about the reliability and legality of the services offered by Yango.
At the same time, Gozem has been put under pressure to comply with the rules in force within two months. The fact that the operator has a known headquarters allowed it to avoid immediate suspension, but this decision underlines the need for all companies in the sector to respect passenger transport standards.
This case highlights the challenges faced by VTC operators in Benin, but also more broadly in Africa. The issue of regularizing private transport services via mobile applications is acute, particularly with regard to passenger safety and the protection of their personal data.
It is essential that the competent authorities ensure that all VTC operators scrupulously comply with the legislation in force in order to ensure the quality and safety of the services offered. Users must also be informed of the requirements and guarantees offered by the various providers in order to make informed choices in terms of transport.
Ultimately, this case highlights the importance of regulation and transparency in the VTC sector in Benin, while recalling the need to protect the interests of passengers and guarantee reliable and secure services.