The Airtel Africa plc success story: Steady growth and innovation at the heart of corporate communications in Africa

The world of corporate communications in Africa, and more specifically at Airtel Africa plc, continues to evolve with sustained operational momentum and financial results highlighting consistent growth. This picture, drawn by the numbers, highlights the proactive strategy put in place by the company to seize the growth opportunities emerging in the market.

The first point to highlight is the increase in the total number of customers, reaching 156.6 million, with a sharp increase in the number of data customers to 66.0 million. This trend is reinforced by a significant growth in the average revenue per user for data services and mobile money services. These positive indicators demonstrate Airtel Africa plc’s commitment to offering quality services while expanding its customer base.

Furthermore, investments in distribution to promote financial inclusion through mobile money services have borne fruit, with an increase in the number of subscribers to 41.5 million and an annual transaction value of $128 billion. These figures reflect the growing importance of mobile financial services in the daily lives of Africans, thereby strengthening Airtel Africa plc’s position in the market.

Another crucial aspect to highlight is the focus on customer experience, with continued investments in the network to improve data transmission capacities. The deployment of new sites and optical fibre enabled a 20% increase in data transmission capacities, thus ensuring better connectivity for Airtel Africa plc’s customers.

From a financial perspective, despite a decline in revenue in reporting currency due to external factors such as currency devaluations, EBITDA showed positive signs with a sequential improvement in margin in the second quarter. Initiatives such as the cost reduction programme contributed to this improvement, testifying to the company’s ability to adapt and effectively manage the market challenges.

Finally, the capital allocation demonstrates Airtel Africa plc’s commitment to maintaining a balance between investing for future growth and managing foreign currency debt. Reducing foreign currency debt exposure and investing in renewable energy to improve operating cost efficiency illustrate the company’s long-term vision.

In conclusion, Airtel Africa plc’s results for the six months ended 30 September 2024 reflect a strong performance in a competitive and evolving environment. With a clear strategy focused on innovation, customer experience and sustainable growth, Airtel Africa plc is positioning itself as a major player in the business communications landscape in Africa.

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