Fatshimetrie
The city of Mbandaka, capital of the province of Equateur, has been facing a major disruption in telecommunications services since Saturday, October 19, 2024. Indeed, subscribers of local telecommunications companies are experiencing difficulties in accessing call, SMS, internet connection and electronic money services. This unprecedented situation has caused concern and frustration among residents, who depend heavily on these essential services on a daily basis.
The sudden and prolonged outage of these services has had a significant impact on the lives of Mbandaka residents. Usual activities have been seriously disrupted, forcing some to turn to other available networks to ensure some continuity in their communications. Among the most affected populations are students, who are unable to access a reliable internet connection to carry out their research work and studies.
On the side of telephone operators, Vodacom, one of the main networks used in Mbandaka, acknowledged the situation and mentioned the signal cut following the installation of a 4G application on October 19. Vodacom officials promised a rapid restoration of the impacted services to meet the expectations of subscribers. However, official statements from Orange, also very present in the region, are currently lacking.
This major outage highlights the challenges faced by telecommunications service providers in maintaining stable and reliable infrastructures, especially in remote areas such as Mbandaka. The city’s residents are calling for increased responsiveness from operators to quickly resolve this situation and allow the population to regain normal access to communication services.
In conclusion, the current situation in Mbandaka highlights the crucial importance of telecommunications services in our daily lives and underlines the need for operators to ensure the stability and availability of their networks to effectively meet the needs of users. It is essential that measures are taken to prevent such disruptions in the future and ensure continued access to communications services for all citizens.